Getting Help

So something didn't work as you expected it to? You think that Apache Shindig is broken. What should you do?

Here's a list of actions that you can take:

Search the mailing list archives

Someone else might have experienced the same problem as you before. A list of mail-archives can be found on mailing list index page. Please search one of them before going any further.

Ask on the mailing list

Our community is very helpful, just ask it the right way. See the references section, at the end of this page, for info on how to do that. Subscribe to the list and describe your problem there. Don't expect to get an answer right away. Sometimes it takes a couple of days.

Submit an issue

If it turns out that there is indeed something wrong with Apache Shindig, you should report it to our issue management system JIRA.

First of all you need to create an account in JIRA. This is so that we can communicate with you while we work together on the issue. Go to the sign up form to create an account if you don't already have one.